shutterstock_1743562268.jpg

FAQ

ANSWERS? WE'VE GOT THEM.

Here are the questions we are most frequently being asked.

Still got questions? Contact us>

Frequently asked questions

Is Your Product In-Stock And What Is Minimum Order Quantity (MOQ)?


Typically, we carry all of our items in-stock to support immediate demand. If large quantities are needed that exceed currently available inventory, we can produce directly for you. MOQ is a case.




Do You Charge For Freight. Where Do You Ship From?


Freight charges vary based on the quantity and the location. Rest assured we have the most competitive and reliable shipping partners. Product ships from our distribution centers in Southern California.




How Long Does It Take To Get To My Location?


It depends on how product is shipped and where – we use FedEx for parcel shipments, LTL carriers for larger quantities and Direct Import options for overseas production shipped to you.




Do You Offer Refunds Or Returns?


PPE is a personal product and as such we are unable to offer returns. If there is a quality or performance issue, we will work with you to resolve it.




How Can I Get Better Pricing?


Please speak with your sales representative, or email info@gpsassociatesllc.com




Can I Pick Up My Product At Your Warehouse?


Yes – our distribution center handles “will-call” or “customer pickup”. Please talk with customer service to ensure that your appointment is scheduled.




What Is Your Ordering Process? How Can I Be Sure It Is Correct?


We send an invoice for your review and a direct link to pay the bill.




Can You Explain The Different Types Of Masks And Why Would A Given Person Use One Versus The Other?


Please speak with your sales representative, or email info@gpsassociatesllc.com